Using This Site (User Perspective)

Support Tickets

To create a support ticket, click on "Submit a Request".  Enter as much reasonable detailed information so we can help you as quickly as possible.  Support tickets are not publicly searchable.  You will need to be logged in to see your tickets.  


The Community section is where you will want to go to ask questions.  Questions are grouped into Topics.  

You can choose to "Follow" a Topic to receive an email notification when there is activity on that Topic.  


You can use the search bar to find articles site-wide.  As an end-user, you cannot create articles outside the Community section.  Articles outside the Community section allow you to comment, vote useful/not and share via social media.


Programming is our life.  A good program is one that is useful and fits the needs of the users.  We encourage you to post comments that will help us know if the information is unclear or useful to you.  Comments may be changed, moved or removed if we feel they have been addressed, need to be re-categorized or the comment is inappropriate.

Have more questions? Submit a request


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